Sales Upsell Template#

Use Case#

Used when a customer is scraping a large volume of e-commerce data using the generic Search API, presenting an opportunity to upsell the Shopping API or a higher plan.

Email Template#

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Subject: Re: High volume scraping for [Project Name]

To: [Customer Name]
From: Roki Miftah Kamaludin - Customer Success Engineer

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Hi [Customer Name],

I see you are scaling up your requests for e-commerce data—that's great progress!

I noticed you are currently using the standard google search engine to parse product prices. While this works, it can be unstable when Google changes their HTML layout.

Recommendation#

Have you considered switching to our Google Shopping API?

Benefits:#

1. Cleaner Structured Data

• Returns structured JSON (Price, Seller, Condition)
• No need to maintain your own HTML parsers
• Future-proof against Google layout changes

2. Higher Reliability

• Handles higher throughput more reliably
• Better suited for commercial use cases
• Consistent data format across regions

3. Cost Efficiency at Scale If you are planning to scale beyond 10,000 searches this month, let me know. I can connect you with our team to discuss a Production Plan that might offer better cost-per-search efficiency for your volume.

Next Steps#

Would you like me to:

1. Share a comparison demo of Shopping API vs Standard Search?
2. Schedule a call with our sales team to discuss pricing?
3. Provide migration guidance for your current implementation?

Let me know how I can help!

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Best regards,
Roki Miftah Kamaludin
Customer Success Engineer
LinkedIn

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Key Principles#

Essential Principles#

• Identify genuine business needs from support tickets
• Provide value-first recommendations
• Quantify benefits (cost, time, reliability)
• Make it easy to take next steps
• Never pressure - let the value speak for itself

Related Resources#

• Case 1: Localization - Why Shopping API is better for product data